Terms & Conditions - Online
AND CONDITIONS FOR THE PURCHASE OF GOODS AND / OR SERVICES
“Supplier” Chemsplash.Com a trading Division of Chemsplash Ltd
Means any Business or Person who requests The Supplier or any of its Business
Names to supply any product or service.
Acceptance of Terms & Conditions outlined below as part of our on line application, by the customer, is considered legally binding on behalf of the customer & is considered full acceptance of all terms & conditions and cannot be superseded by other terms and conditions. If one or any combination of these terms are not enforced by the supplier on one or more occasions this does not restrict the supplier from enforcing any or all of these terms as the supplier chooses fit for particular Orders / Invoices. The supplier reserves the right to alter these terms and conditions as may be deemed necessary and will endeavor to supply a new version to the customers as soon as any alterations are finalized.
Pricing and INCO Terms – will be agreed as per our official Quotations and order confirmations.
Carriage and VAT are added at invoicing where appropriate
Promotions - Any promotional discount codes that we offer from time-to-time are not applicable to Contracted Prices
CANCELLATION – Orders cannot be cancelled .Customers are liable for 100% of the value of the order.
DELAYS – All delivery dates are estimates only and the supplier shall not be liable for any damages relating to failure to dispatch the product as of a certain date. In the event of any delay in delivery due to a cause beyond the suppliers control, unless otherwise agreed, the time of delivery shall be deemed extended for a period equal to the period of delay.
CLAIMS – Shortages and non-delivery must be advised by the customer, in writing, within 7 days of the delivery date – The customer must inspect the product / delivery and give written notice within 7 days to the supplier of any reason they think the delivery / product is not in accordance with the agreement. If the customer fails to give such written notice the products shall be deemed to be inspected and accepted in all respects in accordance with the agreed terms. Damaged or worn products are non returnable. The Customer and his staff must ensure all products are fit for purpose and are of proper fit, sizing and comfort before being issued and or used. Customers specify their own risk for all personal protective workwear and equipment. All products must be checked by the customer to ensure they are of an equivalent or higher specification before being issued to their staff or customers for use or sale.
CUSTOMISED PRODUCT (Private Label / logoed / Bespoke product in terms of design / branding / packaging or quantity). Customized Garments by colour / design /sizing / fabric / logo / private label etc. are not returnable or refundable under any circumstances. Pre production and Production Samples must be inspected by customers for all customized products, and their approval noted to the supplier in writing. If no written approval is given by the customer then the garments/ products are deemed to be verbally approved by the customer. If customers do not inspect the pre dispatch products or inspect and approve those products then all subsequent dispatches are non returnable and non refundable
PAYMENT TERMS – Upon satisfactory Credit Checks being carried out , our Normal trading account credit terms are 30 days end of month (all invoices for dated within a particular month are due for payment on the last day of the following month ) on standard stock items.
LATE PAYMENT – An additional charge on a basis of 8% per year / or part of month is payable on all invoices which are not paid on time.
RETENTION OF TITLE – The supplier retains full title of all goods supplied until all the invoices are paid for in full. In a liquidation or administration of a customer, all unused / unsold goods supplied by the supplier, to the customer, which are in resalable condition, (and are not customized garments – unless agreed by the supplier) will be returned to the supplier and set against any outstanding invoices which remain unpaid.
COMMUNICATION – Please note all Invoices / Credit Notes and Statements will be issued by email only.
Loyalty Points for Ordering Online – The supplier offers all customers who processes their orders online a loyalty Bonus by either a ONE4ALL voucher or a credit note as outlined below. The loyalty bonus is based on loyalty point equivalent to 1% of the sales value.
Vouchers and Credit note claims– Claims for Vouchers are only available to UK and Irish Based customers. Customers based outside these regions will automatically receive a credit note to the value of their loyalty points. You must have accumulated at least 1,500 loyalty points (15.00 Euro/ GBP) to claim a ONE4ALL Voucher. You will be notified in December of each year of this offer and you must claim your voucher before midnight of the date specified to claim your voucher. You can only claim one voucher per year. Any loyalty points that have not been claimed and converted to vouchers will be awarded as a sales credit note against your account after midnight of the date specified.
Voucher Claim Instruction –
1- Log into your account
2- Go to your account page by clicking on your name in the top navigation bar
3- Click on “Your Loyalty points” under My orders.