Terms & Conditions - Chemsplash Ltd.
- Reg. No. 574862
TERMS
AND CONDITIONS FOR THE PURCHASE OF GOODS AND / OR SERVICES
“Supplier” means Chemsplash.Com a trading Division of Chemsplash Ltd
“Customer” means any Business or Person who requests The Supplier or any of its Business
Names to supply any product or service.
Acceptance
of Terms & Conditions outlined below as part of our online
application, by the customer, is considered legally binding on behalf of the
customer & is considered full acceptance of all terms & conditions and
cannot be superseded by other terms and conditions. If one or any combination of these terms are not enforced by the
supplier on one or more occasions this does not restrict the supplier from
enforcing any or all of these terms as the supplier chooses fit for particular
Orders / Invoices. The supplier reserves the right to alter these terms and
conditions as may be deemed necessary and will endeavour to supply a new
version to the customers as soon as any alterations are finalized.
Pricing and
INCO Terms – will be agreed upon as per our official Quotations and order
confirmations.
Carriage and VAT are added at invoicing where appropriate
Promotions - Any promotional discount codes that we offer from time to time are not applicable to Contracted Prices
CANCELLATION – Orders cannot be cancelled. Customers are liable for 100% of the value of the order.
DELAYS – All delivery dates are estimates only
and the supplier shall not be liable for any damages relating to failure to
dispatch the product as of a certain date. In the event of any delay in
delivery due to a cause beyond the supplier's control, unless otherwise agreed,
the time of delivery shall be deemed extended for a period equal to the period
of delay.
CLAIMS – Shortages and non-delivery must be
advised by the customer, in writing, within 7 days of the delivery date – The
customer must inspect the product/delivery and give written notice within 7
days to the supplier of any reason they think the delivery/product is not in
accordance with the agreement. If the customer fails to give such written
notice the products shall be deemed to be inspected and accepted in all
respects in accordance with the agreed terms. Damaged or worn products are non-returnable. The Customer and his staff must ensure all products are fit for
purpose and are of proper fit, sizing and comfort before being issued and or
used. Customers specify their own risk for all personal protective workwear and
equipment. All products must be checked by the customer to ensure they are of
an equivalent or higher specification before being issued to their staff or
customers for use or sale.
CUSTOMISED PRODUCT (Private Label / logoed / Bespoke product in
terms of design/branding/packaging or quantity). Customized Garments by colour / design /sizing / fabric / logo / private label
etc. are not returnable or refundable under any circumstances. Pre-production
and Production Samples must be inspected by customers for all customized products, and their approval noted to the supplier in writing. If no written
approval is given by the customer then the garments/ products are deemed to be
verbally approved by the customer. If customers do not inspect the pre-dispatch
products or inspect and approve those products then all subsequent dispatches
are non-returnable and non-refundable
PAYMENT TERMS – Upon satisfactory
Credit Checks being carried out, our Normal trading account credit terms are
30 days end of the month (all invoices for dated within a particular month are due
for payment on the last day of the following month ) on standard stock items.
LATE PAYMENT – An additional charge on a
basis of 8% per year / or part of the month is payable on all invoices which are
not paid on time.
RETENTION OF TITLE – The supplier retains the full
title of all goods supplied until all the invoices are paid for in full. In a
liquidation or administration of a customer, all unused/unsold goods supplied
by the supplier, to the customer, which is in resalable condition, (and are
not customized garments – unless agreed by the supplier) will be returned to
the supplier and set against any outstanding invoices which remain unpaid.
COMMUNICATION – Please note all Invoices /
Credit Notes and Statements will be issued by email only.
Loyalty
Points for Ordering Online – The supplier offers all customers who
process their orders online a loyalty Bonus by either an ONE4ALL voucher or a credit note as
outlined below. The loyalty bonus is based on a loyalty point equivalent to 1% of
the sales value.
Vouchers and Credit note claims– Claims for Vouchers are only
available to UK and Irish Based customers. Customers based outside these
regions will automatically receive a credit note to the value of their loyalty
points. You must have accumulated at least 1,500 loyalty points (15.00 Euro/ GBP) to claim an ONE4ALL Voucher. You will be notified in December of each year
of this offer and you must claim your voucher before midnight of the date
specified to claim your voucher. You can only claim one voucher per year. Any
loyalty points that have not been claimed and converted to vouchers will be
awarded as a sales credit note against your account after midnight of the date
specified.
Voucher Claim Instruction –
1-
Log into your account
2-
Go to your account page by clicking on your name in the top
navigation bar
3-
Click on “Your Loyalty points” under My orders.